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Terms of service

Last updated: September 2026

General Terms and Conditions and Customer Information (B2C)

I. General Terms and Conditions

§ 1 Basic Provisions

(1) The following terms and conditions apply to contracts which you conclude with us as the supplier (Ludwig Artzt GmbH) via the website artzt.eu. Unless otherwise agreed, the inclusion of any terms and conditions of your own that you may use is hereby excluded.

(2) A ‘consumer’ within the meaning of the following provisions is any natural person who enters into a legal transaction for purposes which are predominantly neither commercial nor related to their self-employed professional activity. An ‘entrepreneur’ is any natural or legal person, or a partnership with legal capacity, who, when entering into a legal transaction, is acting in the course of their self-employed professional or commercial activity.

§ 2 Accessibility

(1) In accordance with Section 14(1)(2) in conjunction with Annex 3(1) of the BFSG, we provide information on how our website and our e-commerce services meet the accessibility requirements of the relevant regulation (BFSGV). This information is accessible via a separate, appropriately labelled button (e.g. ‘Accessibility Statement’ or similar designation) on our website and includes, in particular, the following points:

  • a description of the applicable accessibility requirements;
  • a general description of the service in an accessible format;
  • descriptions and explanations necessary for understanding how the service is provided;
  • a description of how the service meets the relevant accessibility requirements.

(2) The contact details of the competent market surveillance authority are as follows:

State Market Surveillance Authority for the Accessibility of Products and Services – Public-Law Institution (MLBF AöR)

Carl-Miller-Str. 6
39112 Magdeburg
Telephone: +49 391 567 6970
Email: kontakt@mlbf-barrierefrei.de

(3) Where appropriate, we use artificial intelligence (AI) and specialised tools to implement accessibility requirements on our website. This is intended to take into account a wide range of potential disabilities, including visual, auditory, physical, speech, cognitive and neurological impairments. Further details can be found by clicking the separate, appropriately labelled button on our website referred to in paragraph 1.

(4) Our website and our e-commerce services are considered accessible if they can be found, accessed and used by people with disabilities in the usual manner, without undue difficulty and, in principle, without the need for assistance from others.

(5)The measures for implementing the accessibility requirements include, for example, clearly recognisable font sizes and sufficient colour contrast, navigability via mouse and keyboard, alternative text for images, subtitles and audio descriptions in videos (where videos are embedded on the website), easily readable and comprehensible language, compatibility with all common screen readers, and customisable display options for various devices (smartphones, tablets, desktop computers, etc.).

§ 3 Formation of the Contract

(1) The subject matter of the contract is the sale of goods, including digital content (data created and made available in digital form).

(2) Simply by listing the relevant product on our website, we are making you a binding offer to conclude a contract via the online shopping basket system on the terms set out in the product description.

(3) The contract is concluded via the online shopping basket system as follows:
The goods you intend to purchase are placed in the ‘shopping basket’. You can access the ‘shopping basket’ via the relevant button in the navigation bar and make changes there at any time.
After clicking the “Checkout” or “Proceed to Order” button (or similar label) and entering your personal details as well as the payment and delivery terms, the order details will finally be displayed to you as an order summary.

If you select an instant payment system (e.g. PayPal (Express/Plus/Checkout), Amazon Pay, Sofort), you will either be taken to the order summary page in our online shop or redirected to the website of the instant payment system provider.
If you are redirected to the relevant instant payment system, please make the appropriate selection or enter your details there. Finally, the order details will be displayed as an order summary on the instant payment system provider’s website or after you have been redirected back to our online shop.

Before submitting the order, you have the option to check the details in the order summary again, make changes (including via your web browser’s ‘back’ function) or cancel the order.

By submitting the order via the relevant button (‘place order subject to payment’, ‘buy’ / ‘buy now’, ‘order subject to charge’, ‘pay’ / ‘pay now’ or similar wording), you legally and bindingly accept the offer, thereby concluding the contract.

(4) Your enquiries regarding the preparation of a quotation are non-binding on your part. We will provide you with a binding quotation in writing (e.g. by email), which you may accept within 5 days (unless a different deadline is specified in the relevant quotation).

(5) The processing of the order and the transmission of all information required in connection with the conclusion of the contract are carried out partly automatically via email. You must therefore ensure that the email address you have provided to us is correct, that receipt of emails is technically guaranteed and, in particular, that it is not blocked by spam filters.

(1) The digital content on offer is protected by copyright. For every item of digital content purchased from us, you will receive a licence from the relevant licensor. The nature and scope of the licence are set out in the licence terms specified in the relevant offer.

§ 5 Formation of the contract for courses

(1) The subject matter of the contract is the delivery of courses.

Our offers on the internet are non-binding and do not constitute a binding offer to conclude a contract.

(2) You may submit a binding offer (order) via the online shopping basket system.
The courses you intend to book are placed in the ‘shopping basket’. You can access the ‘shopping basket’ via the relevant button in the navigation bar and make changes there at any time. After clicking the ‘Checkout’ or ‘Proceed to Order’ button (or similar label) and entering your personal details and payment details, you will be shown a summary of your order details. Before submitting your order, you have the option to review all the details here, make changes (including via your web browser’s ‘Back’ function) or cancel the order. By submitting the order via the relevant button, you are making a binding offer to us. You will first receive an automatic email confirming receipt of your order; this does not yet constitute the conclusion of a contract.

(3) Acceptance of the offer (and thus the conclusion of the contract) takes place within 2 days by means of a written confirmation (e.g. by email), in which your booking is confirmed (booking confirmation). Should you not have received such a message, you are no longer bound by your booking. Any payments already made will be refunded immediately in this case.

(4) The processing of the order and the transmission of all information required in connection with the conclusion of the contract are carried out partly automatically via email. You must therefore ensure that the email address you have provided to us is correct, that receipt of emails is technically guaranteed and, in particular, that it is not blocked by spam filters.

§ 6 Provision of Services for Courses

(1) The courses will be held in the form described in the respective offers on the agreed dates.

(2) Where the running of the courses depends on the number of participants, the minimum number of participants is specified in the relevant offer.
If the minimum number of participants is not reached, we will inform you in writing (e.g. by email) no later than 7 days before the course begins that the booked course will not take place. Any payments already made will be refunded immediately in this case.

(3) In the event of the cancellation of a single session due to the course leader’s last-minute absence because of illness or for any other valid reason, any fees already paid will be refunded without delay.
For courses comprising several sessions, if a session is cancelled due to the course leader’s last-minute absence because of illness or for any other valid reason, the cancelled session will be rescheduled for an alternative date.

(4) In connection with the use of course rooms and premises, you must comply with the house rules displayed on the premises. You must follow our instructions or those of the course instructor.

§ 7 Substitute participants

You may nominate a substitute participant at any time before the course begins. There is no charge for this rebooking.

§ 8 Contract Term / Termination of Subscription Contracts

(1) The subscription contract concluded between you and us is of indefinite duration. The contract may be terminated by either party with one month’s notice to the end of the month (unless otherwise specified in the relevant offer).

(2) The right to terminate the contract without notice for good cause remains unaffected by this.

(3) Any notice of termination must be given and submitted either in writing (e.g. by email) or via the termination button provided on our website (“Cancel contracts here” or similar wording).

§ 9 Special provisions regarding offered payment methods

(1) Payment via Klarna
In collaboration with the payment service provider Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; “Klarna”), we offer the following payment options. Payment is made to Klarna in each case:

The use of the payment methods ‘Invoice’ and/or ‘Instalments’ and/or ‘Direct Debit’ is subject to a successful credit check. Accordingly, as part of the purchase process and the execution of the sales contract, we will pass your data on to Klarna for the purposes of address verification and credit checks. Please note that we can only offer you those payment methods that are permitted based on the results of the credit check. Further information about Klarna and Klarna’s Terms of Use for Germany can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/user and https://www.klarna.com/de/

Further information about Klarna and Klarna’s Terms of Use for Austria can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/user and https://www.klarna.com/at/.

(2) Payment via “PayPal” / “PayPal Checkout”
If you select a payment method offered via “PayPal” / “PayPal Checkout”, payment processing is handled by the payment service provider PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; “PayPal”) . The individual payment methods available via “PayPal” are displayed under a correspondingly labelled button on our website and during the online ordering process. “PayPal” may use other payment services to process payments; where specific payment terms apply, you will be notified of these separately. Further information on “PayPal” can be found at https://www.paypal.com/de/webapps/mpp/ua/legalhub-full.

(3) Payment via “Shopify Payments”
If you select a payment method offered via “Shopify Payments”, the Shopify Payments service provided by Shopify International Limited (2nd Floor Victoria Buildings, 1–2 Haddington Road, Dublin 4, D04 XN32, Ireland), payment processing is carried out by the payment service provider Stripe Payments Europe, Ltd. (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland; “Stripe”) . The individual payment methods available via Shopify Payments are displayed under a correspondingly labelled button on our website and during the online ordering process. Stripe may use other payment services to process payments; where specific payment terms apply in this regard, you will be notified of these separately. Further information on Shopify Payments can be found at https://www.shopify.com/de/legal/terms-payments/de.

§ 10 Provision of Services for Vouchers (Voucher Terms and Conditions)

(1) Unless otherwise stated in the offer or on the voucher, we are the issuer of the voucher. Our name and address are set out in our contact details in the legal notice.

(2) Purchased vouchers entitle you to redeem the credit value specified on the voucher with us within the validity period. Vouchers may only be redeemed in our online shop at artzt.eu. The service description and the redemption conditions set out therein at the time of purchase of the voucher shall apply.

(3) The validity period of the voucher is 3 years from the date of purchase until the end of the calendar year, unless a different validity period is specified in the relevant offer.

(4) Full payment of the purchase price for the voucher is a prerequisite for redeeming it. The voucher must be redeemed as part of the online ordering process on our website by entering the voucher code into the field provided for this purpose. Subsequent offsetting is not permitted. Any remaining credit remains on the voucher and can be used for future orders.

(5) Only one voucher may be redeemed per order.

(6) Once the withdrawal period has expired or the consumer’s right of withdrawal has lapsed, no refunds or exchanges will be made. A full or partial cash payout of voucher amounts is not possible. No interest is paid on the voucher balance. If the statutory right of withdrawal is exercised in respect of goods or services paid for with the voucher, the voucher amount included in the purchase price will be credited exclusively as a voucher. Unless otherwise stated, the validity period of the credited voucher corresponds to the validity period of the voucher used for the order.

(7) The voucher may be passed on or transferred.

§ 11 Right of retention, retention of title

(1) You may only exercise a right of retention in so far as it relates to claims arising from the same contractual relationship.

(2) The goods remain our property until the purchase price has been paid in full.

(3) If you are a business, the following also applies:
a) We reserve title to the goods until all claims arising from the ongoing business relationship have been settled in full. Pledging or transfer of ownership by way of security is not permitted prior to the transfer of ownership of the goods subject to retention of title.
b) You may resell the goods in the ordinary course of business. In this case, you hereby assign to us all claims arising from the resale in the amount of the invoice sum; we accept this assignment. You remain authorised to collect the claim. However, should you fail to meet your payment obligations properly, we reserve the right to collect the claim ourselves.
c) In the event of the goods subject to retention of title being combined or mixed with other items, we shall acquire co-ownership of the new item in the proportion of the invoice value of the goods subject to retention of title to the other processed items at the time of processing.

d) We undertake to release the security to which we are entitled at your request to the extent that the realisable value of our security exceeds the claim to be secured by more than 10 per cent. The choice of which security is to be released rests with us.

§ 12 Warranty

(1) The statutory rights in respect of liability for defects apply.

(2) Insofar as you are informed of this by us prior to our submission of the contractual declaration and this has been expressly and separately agreed, the limitation period for claims for defects in respect of second-hand goods shall be one year from delivery of the goods. The above restriction does not apply:

  • to damage attributable to us arising from injury to life, limb or health caused through fault, or to other damage caused intentionally or through gross negligence;
  • insofar as we have fraudulently concealed the defect or have given a guarantee as to the quality of the goods.

(3) As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects and transport damage, and to notify us and the carrier of any complaints as soon as possible. Failure to do so shall not affect your statutory warranty claims.

(4) Where a characteristic of the goods deviates from the objective requirements, such deviation shall only be deemed to have been agreed if we have informed you of it prior to your submission of the contractual declaration and the deviation has been expressly and separately agreed between the contracting parties.

(5) If you are a business, the following shall apply in deviation from the above warranty provisions:

  1. Only our own specifications and the manufacturer’s product description shall be deemed to have been agreed as the quality of the goods; however, other advertising, public promotions and statements by the manufacturer shall not be deemed to have been agreed.
  2. In the event of defects, we shall, at our discretion, provide a remedy by repair or replacement. If the remedy fails, you may, at your discretion, claim a reduction in price or withdraw from the contract. The remedy shall be deemed to have failed after a second unsuccessful attempt, unless otherwise indicated, in particular, by the nature of the goods or the defect, or by other circumstances. In the event of rectification, we are not obliged to bear any additional costs arising from the goods being moved to a location other than the place of performance, provided that such movement does not correspond to the intended use of the goods.
  3. The warranty period is one year from delivery of the goods. The reduction in the warranty period does not apply:
    • to damage attributable to us arising from injury to life, limb or health, and to other damage caused intentionally or through gross negligence;
    • insofar as we have fraudulently concealed the defect or have given a guarantee as to the quality of the goods;
    • in the case of goods which have been used in accordance with their customary use in a building and have caused its defectiveness;
    • in the case of statutory rights of recourse which you have against us in connection with rights arising from defects.

§ 13 Choice of Law, Place of Performance, Jurisdiction

(1) German law shall apply. In the case of consumers, this choice of law shall apply only insofar as it does not deprive the consumer of the protection afforded by mandatory provisions of the law of the country in which the consumer has their habitual residence (principle of favourability).

(2) The place of performance for all obligations arising from business relationships with us, as well as the place of jurisdiction, shall be our registered office, provided that you are not a consumer but a trader, a legal person under public law or a special fund under public law. The same applies if you do not have a general place of jurisdiction in Germany or the EU, or if your place of residence or habitual residence is unknown at the time the action is brought. The right to bring proceedings before a court at another statutory place of jurisdiction remains unaffected by this.

(3) The provisions of the UN Convention on Contracts for the International Sale of Goods are expressly excluded.

II. Customer Information

1. Identity of the seller

Ludwig Artzt GmbH
Schiesheck 5
65599 Dornburg
Germany

Telephone: 06436944930
Email: support@artzt.eu

We are neither willing nor obliged to participate in dispute resolution proceedings before consumer arbitration boards.

2. Information on the formation of the contract

The technical steps leading to the conclusion of the contract, the conclusion of the contract itself and the options for correction are governed by the provisions on ‘Formation of the Contract’ in our General Terms and Conditions (Part I).

3. Contract language, storage of the contract text

3.1. The contract language is German.

3.2. We do not store the full text of the contract. Before submitting the order, the contract details can be printed using the browser’s print function or saved electronically. Once we have received the order, the order details, the information required by law for distance contracts and the General Terms and Conditions will be sent to you again by email.

3.3. For enquiries regarding quotations made outside the online shopping basket system, you will receive all contract details in writing as part of a binding quotation, e.g. by email, which you may print out or save electronically.

4. Essential characteristics of the goods or services

The essential characteristics of the goods and/or services are set out in the relevant quotation.

5. Prices and payment terms

5.1. The prices stated in the relevant quotations, as well as the delivery charges, represent the total prices. They include all price components, including all applicable taxes.

5.2. The applicable delivery charges are not included in the purchase price. They can be viewed via a button labelled accordingly on our website or in the relevant offer, are shown separately during the ordering process, and are to be borne by you in addition to the purchase price, unless free delivery has been promised.

5.3. Any costs incurred in connection with the transfer of funds (bank transfer or exchange rate charges levied by financial institutions) are to be borne by you in cases where delivery is made to an EU Member State but payment was initiated from outside the European Union.

5.4. The payment methods available to you are listed under a button labelled accordingly on our website or in the relevant offer.

5.5. Unless otherwise stated for the individual payment methods, payment claims arising from the concluded contract are due immediately.

5.6. Unless otherwise agreed, payment for booked courses must be made on site no later than the course date, before the course begins; otherwise, there is no entitlement to participate.

6. Delivery Terms, Provision

6.1. The delivery terms, the delivery date and any applicable delivery restrictions, as well as the terms governing the provision of digital content, can be found under a button labelled accordingly on our website or in the relevant offer.

6.2. If you are a consumer, the law stipulates that the risk of accidental loss or accidental deterioration of the goods sold during dispatch is not transferred to you until the goods are handed over to you, regardless of whether the dispatch is insured or uninsured. This does not apply if you have independently commissioned a transport company not designated by the trader or any other person designated to carry out the dispatch. If you are a trader, delivery and dispatch are at your own risk.


7. Statutory liability for defects

Liability for defects is governed by the ‘Warranty’ provision in our General Terms and Conditions (Part I).

8. Contract Term / Termination

Information on the term of the contract and the conditions of termination can be found in the provision ‘Contract Term / Termination of Subscription Contracts’ in our General Terms and Conditions (Part I) and in the relevant offer.

These General Terms and Conditions and customer information have been drawn up by lawyers at Händlerbund specialising in IT law and are continuously reviewed for legal compliance. Händlerbund Management AG guarantees the legal certainty of the texts and accepts liability in the event of formal warnings. Further information on this can be found at: https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service.


General Terms and Conditions of Ludwig Artzt GmbH (B2B)

§ 1 Conclusion of Contract

(1) The following provisions form an integral part of all quotations and constitute the basis for all deliveries by Ludwig Artzt GmbH (hereinafter referred to as ‘Artzt’), to the exclusion of any general terms and conditions of the purchaser.

(2) The terms and conditions set out in § 1 shall also apply to all future business relationships between the customer and Artzt, irrespective of whether reference is made to them again in the event of a subsequent order.

(3) All quotations from Artzt are non-binding and are subject to Artzt itself being supplied. A contract is only concluded once the purchaser’s order has been confirmed by Artzt in writing or by telephone, or once the goods ordered have been delivered to the purchaser without prior confirmation.

(4) Any additions, amendments or ancillary agreements to these terms and conditions require written confirmation by Artzt to be valid. This also applies to the waiver of the written form requirement. Only the managing directors and authorised signatories entered in the Commercial Register are authorised to act on behalf of Artzt.

(5) Amendments to these terms and conditions shall be notified in writing, by fax or by email. If no objection is raised to these amendments within four weeks of receipt of the notification, the amendments shall be deemed to have been accepted. The right to object and the legal consequences of silence shall be specifically highlighted in the event of any amendment to the terms and conditions.

§ 2 Prices and Terms of Payment/Exclusion of Set-off

(1) Prices are calculated in accordance with Artzt’s price list valid on the day of delivery. All prices are quoted net in euros, plus the applicable statutory value-added tax, ex works. For orders with a value of EUR 500 or more, they include transport, packaging and insurance for deliveries within Germany. A minimum order value of EUR 50 applies, and a minimum order value of EUR 500 applies to first-time orders.

(2) Payments are due without deduction 30 working days after the invoice is issued. If payment is received within ten working days of the invoice being issued, the customer is entitled to a 2% discount on the net price. If a direct debit authorisation is provided, a 3% discount will be applied, with settlement based on a monthly invoice.

(3) If the customer’s financial circumstances deteriorate significantly after the conclusion of the contract, or if Artzt only becomes aware of a deterioration that occurred prior to the conclusion of the contract after the contract has been concluded, or in the event of failure to meet payment deadlines arising from the same legal relationship (all claims within an ongoing business relationship), Artzt shall be entitled to carry out outstanding deliveries or services only against advance payment or the provision of security.

(4) In the event of late payment by the customer, Artzt is entitled to charge interest on arrears at a rate of 9 percentage points above the base rate. Any further rights of Artzt remain unaffected.

(5) The customer shall only be entitled to set off or withhold payment against Artzt’s claims insofar as their counter-claims are undisputed or have been legally
established.

§ 3 Delivery Date, Dispatch, Transfer of Risk

(1) If Artzt is prevented from delivering on time due to procurement, manufacturing or delivery disruptions occurring at Artzt or its suppliers, e.g. due to force majeure, transport disruptions, strikes, lawful lockouts or unforeseen material shortages, through no fault of Artzt’s, the delivery period shall be extended by a reasonable period, without this giving rise to any claims on the part of the customer.

(2) Artzt is entitled to make partial deliveries.

(3) Dispatch shall take place from Dornburg.

(4) The risk of loss or damage and the risk of price fluctuation shall pass to the customer upon handover of the ordered products to the person selected for dispatch, even if Artzt bears the costs of dispatch. If handover or dispatch is delayed for reasons for which the customer is responsible, the risk shall pass to the customer on the day of receipt of notification that the products are ready for dispatch or handover.

§ 4 Duty to Inspect, Warranty

(1) Insofar as the goods delivered are defective, the customer is entitled, within the framework of the statutory provisions, to demand subsequent performance in the form of rectification of the defect or delivery of a defect-free item. We reserve the right to choose the form of subsequent performance. Should the subsequent performance fail, the purchaser is entitled to a reduction in the purchase price or to withdraw from the contract. A prerequisite for any warranty rights is that the purchaser has duly fulfilled all obligations to inspect and give notice of defects as required under Section 377 of the German Commercial Code (HGB). The warranty right shall lapse in the event of repair attempts initiated by the purchaser.

(2) Information regarding products, in particular the illustrations, drawings, weight, dimensions and performance figures, are provided solely to aid identification and do not in any way constitute a guarantee within the meaning of Section 444 of the German Civil Code (BGB) or an agreement as to quality within the meaning of Section 434(1), first sentence, of the BGB. The same applies to the supply of samples or specimens. A guarantee or agreement as to quality shall only be deemed to exist if it is expressly designated as such.

(3) The limitation period for warranty claims relating to the goods supplied is – except in the case of claims for damages – twelve months from receipt of the goods.

(4) Defects entitle the purchaser to withhold payments only if they are undisputed or have been established by a final and binding judgement, and provided that the amount withheld is proportionate to the defect.

(5) The purchaser shall use the promotional material provided by Artzt in dealings with its own customers and shall otherwise only advertise the products in an appropriate manner. The reseller shall indemnify Artzt against the consequences of inappropriate advertising and shall compensate Artzt for any loss arising from a breach of this obligation.

§ 5 Retention of Title

(1) The goods remain our property until full payment has been made. If the purchaser is more than 10 days in arrears with payment, Artzt shall be entitled to withdraw from the contract and reclaim the goods.

(2) The customer is entitled to resell the goods subject to retention of title in the ordinary course of business. In this case, however, the customer hereby assigns to Artzt, in the amount of the invoice value of Artzt’s claim, all claims arising from such resale, regardless of whether this takes place before or after any processing of the goods delivered subject to retention of title. Notwithstanding Artzt’s right to collect the claim itself, the customer remains authorised to collect the claim even after the assignment. In this context, Artzt undertakes not to collect the claim as long as and to the extent that the customer meets their payment obligations, no application has been made to open insolvency or similar proceedings, and there is no suspension of payments. Insofar as the above-mentioned securities exceed the claims to be secured by more than 10 per cent, Artzt is obliged, at your request, to release the securities at our discretion.

(3) The customer is obliged to provide Artzt at any time with the requested information regarding the goods subject to retention of title and the claims assigned to Artzt. At Artzt’s request, the customer must notify the debtors of the assignment. The purchaser must immediately notify Artzt of any claims or demands by third parties in respect of the goods subject to retention of title and the assigned claims, and must provide the necessary documentation. At the same time, the purchaser shall inform the third party of the extended retention of title in favour of Artzt. The costs of defending against such claims shall be borne by the purchaser.

§ 6 Liability/Compensation

(1) Artzt shall be liable for wilful misconduct and gross negligence. Furthermore, Artzt shall be liable for the negligent breach of obligations, the fulfilment of which is essential for the proper performance of the contract, the breach of which jeopardises the achievement of the purpose of the contract, and on the observance of which the customer, as a client, regularly relies. In the latter case, however, Artzt shall only be liable for foreseeable damage typical of this type of contract. Artzt shall not be liable for the breach of duties other than those mentioned in the preceding sentences committed through slight negligence. The foregoing exclusions of liability shall not apply in the event of injury to life, limb or health. Liability under the Product Liability Act remains unaffected.

§ 7 Miscellaneous Provisions

(1) The customer consents to the storage and processing of data received by Artzt as a result of the business relationship with the customer, insofar as this is necessary for the performance of the contract.

(2) The legal relationship between the parties is governed by the law of the Federal Republic of Germany, to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG).

(3) The exclusive place of jurisdiction for all disputes shall be Artzt’s registered office if the customer is a registered trader, a legal person under public law or a special fund under public law.

(4) Should any individual provisions of this contract be invalid or contrary to statutory provisions, this shall not affect the remainder of the contract. The invalid provision shall be replaced by mutual agreement between the contracting parties with a legally valid provision that most closely approximates the economic meaning and purpose of the invalid provision. The foregoing provision shall apply mutatis mutandis in the event of any omissions in the contract.

§ 8 Trading System

(1) Registration for our trading system is free of charge. There is no entitlement to admission. Exclusion may take place at any time. Only persons with full legal capacity are eligible to participate. Proof of business registration must be provided, as well as a copy of your identity card upon request. To apply for admission, please complete the online registration form available on our website and email it to us. You must provide the data required for registration in full and truthfully.

(2) The use of internet and auction platforms is not permitted for the sale of Artzt products.

Cancel the contract